When trying to download cities profiles for desktop profile, tells me access denied. This doesn't happen to any other profiles.
Can't download any cities profiles
(10 posts) (4 voices)-
Rob Summers
Director of Information TechnologyI just tried to download the city profiles from the speaker profiles and didn't have any problems. What browser and OS are you using?
Posted 6 months ago # -
jimboden
ModeratorCheck to make sure your copy of DPS is activated by clicking on Prererences and then the Registration tab. If it's not, you can't download the profiles. If it's activated, you'll see your email address and password. If it's not activated, those fields will be blank. There are instructions on the screen about going through the activation process. Otherwise, unless the site is having trouble, the download should work fine.
Posted 6 months ago # -
We were doing some server maintenance around that time. Is anyone still having trouble?
Posted 6 months ago # -
jimboden
ModeratorThat's a Windows error message. The screen shot tells me the profiles have been downloaded, but you don't have access to the data in C:\ProgramData. Is your Windows user ID set up with Administrator authority? As a test, I tried logging in as a Guest user on my system, and I was not able to see, let alone access, C:\ProgramData.
Posted 6 months ago # -
That was going to be my suggestion. For some reason Win 7 is quite particular about an application's permissions. It seems Windows would rather give a user full permissions above an application when it comes to accessing application data areas. It's the other way around for linux. But then, permission control in linux is easily fine tuned in a way Windows probably never will be :( Correct me if I'm wrong, Jim.
Posted 6 months ago #
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